Refund and Returns Policy

At Revox, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if the product meets the following conditions:

The item is unused and in its original condition
The product is returned in its original packaging
The item is not damaged or worn

Products that do not meet these conditions may not be eligible for return.

Return Process

To request a return, please contact our support team with your order details. Once your return request is approved, you will receive instructions on how to send the product back.

Refund Process

After we receive and inspect the returned product, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Non-Returnable Items

Certain items may not be eligible for return if they show signs of use, damage, or are returned without original packaging.

Damaged or Incorrect Products

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with product images. We will arrange a replacement or refund as soon as possible.